How can we
help you?
Quick answers, booking help, clinic timings, and what to bring — all in one place. For medical emergencies, please go to the nearest emergency facility.
Common help topics
Choose a topic. If you still need help, call or WhatsApp us.
Appointment Help
How to book, reschedule, and what happens after you request an appointment.
Use the Book page to request a slot
We confirm by call/WhatsApp
Reschedule anytime (same day preferred)
Clinic Timings
Know when to visit to avoid rush and waiting.
Clinic (Mon–Sat): 5:30 PM – 8:00 PM
Pharmacy: open daily (on-site)
Closed on major holidays (as notified)
What to Bring
A simple checklist so your consultation is smoother.
Any previous reports (if available)
Current medicines list / photos
Allergy history (if any)
Basic ID (optional, if asked)
What to bring for your visit
This helps the doctor understand your case faster and reduces repeat questions.
Previous reports (if any)
Any prescriptions you are currently taking
A photo list of medicines (easy & fast)
Allergies or past reactions (important)
Any recent test results
Important notes
Don’t share detailed medical data through public messages. Bring reports in person.
We keep your contact details minimal and use them only for appointment coordination.
FAQs
Search a question or expand an answer.
No. We do not sell medicines online through this website. Pharmacy service is available on-site at the clinic location.
You request an appointment on the booking page. Our team confirms your slot by call/WhatsApp. If it’s urgent, please call us directly.
Yes, walk-ins may be possible depending on the queue. Appointments get priority when scheduled.
If you’re late, your consult may move to the next available slot based on the queue. Please inform us via WhatsApp/call if you’re running late.
This website is not for emergencies. If you have a medical emergency, call your local emergency number or visit the nearest emergency facility immediately.
We can help with appointment coordination and general guidance. For diagnosis/treatment decisions, please visit the clinic for a consultation.
Visit us
Gera's Imperium Gateway
Pune, Maharashtra, India
Use Google Maps for exact directions.
Directions