Terms of
Service

These Terms of Service (“Terms”) govern your use of FirstLine Clinics & Pharmacy’s website and any online services provided through it.

By using the website, booking an appointment, or submitting an enquiry, you agree to these Terms.

If you do not agree, please do not use the website.

The website may allow you to: view information, request appointments, and submit enquiries.

Any medical consultation happens only in-person (or via an officially communicated channel) and not through casual website messages.

Availability of doctors, timings, and services can change due to operational or clinical reasons.

We do not sell or dispense medicines online through this website.

The website does not support online ordering, online prescriptions, home delivery, or online payment for medicines.

Any pharmacy purchase is strictly in-store and subject to applicable laws and verification where required.

Website content is for general information only and is not a substitute for professional medical advice, diagnosis, or treatment.

Do not ignore medical advice or delay seeking treatment because of something you read on this website.

In an emergency, contact local emergency services immediately.

Appointment requests made via the website are subject to confirmation by the clinic.

We may contact you for additional details to confirm or reschedule your appointment.

If you cannot attend, please cancel/reschedule in advance so another patient can be accommodated.

You agree to provide accurate information when submitting forms (name, phone number, basic details).

You will not misuse the website (spam, harassment, unlawful content, or attempts to compromise security).

You are responsible for safeguarding any device you use to access the website and for keeping your own contact details up to date.

We collect only the information required to respond to your request (for example, appointment or enquiry details).

We do not sell your personal information to third parties.

For more details, please refer to the Privacy Policy page (if available). If not, contact us for clarifications.

All website content (logos, design, text, images) belongs to the clinic or its licensors and is protected by applicable laws.

You may view and print pages for personal use only. You may not copy, reproduce, or redistribute without written permission.

We try to keep information accurate and up to date, but we do not guarantee completeness or uninterrupted access.

We are not liable for indirect or consequential losses arising from your use (or inability to use) the website.

Clinical outcomes depend on individual medical circumstances and can never be guaranteed by website content.

We may update these Terms from time to time for legal, operational, or service reasons.

When we update them, we will revise the Effective Date on this page.

Your continued use of the website means you accept the updated Terms.

Email: support@firstlineclinics.com

Phone: +91 9960052422

For location and directions, see the map section below.